Cigna - Tough Business, Tough Culture To Come Into From Outside, Mean Mgmt. | Glassdoor
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There are newer employer reviews for Cigna

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Helpful (2)

"Tough Business, Tough Culture To Come Into From Outside, Mean Mgmt."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Philadelphia, PA
Former Employee - Anonymous Employee in Philadelphia, PA
Doesn't Recommend
No opinion of CEO

Pros

Good Pay, Solid Benefits, Some opportunities for advancement, pockets of very smart/capable people

Cons

Very difficult culture to enter if you didn't "grow up" there. Mgmt. style tends to be aggressive and prone to bullying, shrinking margins in healthcare will continue to drive cuts/layoffs

Advice to Management

Do more to ensure employees are treated with dignity and respect

Other Employee Reviews for Cigna

  1. "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Consultant in Minneapolis, MN
    Former Employee - Mental Health Consultant in Minneapolis, MN
    Doesn't Recommend
    No opinion of CEO

    Pros

    It was challenging position for a mental health professional and better compensation than private practice.

    Cons

    Management lacked the necessary skills to really support employees.

    Advice to Management

    Get your management appropriate leadership training. Being a trained therapist does not necessitate one has the skills to be an excellent leader.


  2. Helpful (2)

    "A place to work when you're close to retirement, not when you're fresh out of college."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Lead in Windsor Locks, CT
    Former Employee - Quality Assurance Lead in Windsor Locks, CT
    Doesn't Recommend
    No opinion of CEO

    Pros

    -The great majority of your co-workers are kind and helpful
    -The corporate headquarters has a doctor on-site which is very helpful if you do not want to take time off work for an easy visit
    -Opportunities to move around and try different positions within the same department

    Cons

    -Inefficient (pretty standard in such a large company but seems to be much worse within the insurance companies in CT)
    -Horrible health insurance
    -Employee reviews are set up in a very destructive way (the company requires management to give a specific grade of A - F and tells them the percent of people who need to be within each of those grades which obviously forces the department to rank people in a way that is not realistic to performance)
    -Many people need to be let go and a lot of others need to be promoted - this is what causes a stone age type of environment and a high turn-over rate of the younger crowd

    Advice to Management

    1. Get back to basics with your employee reviews - stop trying to make the process so complicated
    2. Find a better way to appropriately insure your full time employees (I would NEVER go back to Cigna for this reason - which is crazy because they're an insurance company)
    3. Become more efficient! Eliminate the waste and promote the ones who are making a difference.
    4. Invest more heavily in your technology groups - I recognize that all insurance companies are "behind the times" with technology but you're never going to be profitable if you continue with your current path. It's just a matter of time before hospitals and companies eliminate the middle man (insurance companies) because they realize it's cheaper.

There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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