Cigna - Worst Professional Experience Ever | Glassdoor
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There are newer employer reviews for Cigna

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Helpful (4)

"Worst Professional Experience Ever"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Medical Professional in Phoenix, AZ
Current Employee - Medical Professional in Phoenix, AZ
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Cigna full-time (More than 3 years)

Pros

Emphasis placed on community commitment / social responsibility;
Ability to work across multiple departments and with various individuals

Cons

Top-down management;
Management culture needs a complete overhaul;
Inadequate communication from top management resulting in rumor mill working overtime;
Micromanagment from direct manager, resulting in an alienated team and teams inability to think creatively on how to solve problems;
Hostile work environment (experienced workplace bullying from direct manager and she was actually allowed to get away with it);
Inability to be nimble and stay competitive due to lack of resources and continued investments back into the company;
Poor health benefits (coming from an actual insurance company);
Poor work/life balance (emphasize healthy lifestyle but don't let employees adjust work schedules slightly to accomodate);
Company values (care, integrity, courage, excellence) contradict actual employee behavior - coworkers lie to each other, coworkers work against one another, etc.;
Place strong emphasis on customer service, yet don't work to improve company cultural - the two are strongly tied to each other;
Poor performance review practices - misuse of 360-degree feedback; needs to be use for development not performance apprasials;
Little to no training, inaffective training or lack of investment in current employees
Stifled mobility - career development opportunities are poor (in local Phoenix market) unless you want to transfer to Cigna headquarters in CT (recently move from Philadelphia, PA)
Also at Corp, the environment is all about who will be the next leader and taking sides vs. working together to move the company/industry forward.

Advice to Management

Empower employees - all of them, not just a select few.
Overhaul employees that have been there for many years and are not welcome to change, negatively working against goals

Other Employee Reviews for Cigna

  1. Helpful (1)

    "Horrible place to work, stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Cigna full-time (More than 3 years)

    Pros

    About the only pro I can think of was it was a steady pay check and a great training department.

    Cons

    Very high turnover. Management belittles you, watches every step you take, only worries about closing claims and how much money they can save by paying as little claims as possible.


  2. "Great Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 5 years)

    Pros

    Feel like part of family, treat you well, very professional, great mentor - leaders

    Cons

    Very conservative, things take very long to implement, very political but what job isn't?

    Advice to Management

    Continue to do what you do - great job!

There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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