Cigna - It's a job | Glassdoor
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There are newer employer reviews for Cigna

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Helpful (4)

"It's a job"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Manager in Pittsburgh, PA
Current Employee - Claims Manager in Pittsburgh, PA
Doesn't Recommend
No opinion of CEO

I have been working at Cigna full-time (More than 8 years)

Pros

The job is easy after awhile, I mean it's repetitive work and you have to have some good customer service skills because you are called upon to give bad news alot, however the job isn't that hard. The company is flexible with opportunities for flex time, good vacation day allotment, early closings for holidays etc

Cons

Be sure to negotiate your salary, don't get into this job thinking you will get more than a 1 or 2 percent raise every year. And don't be surprised when you find out non-experienced new hires are brought in at comparable or even higher salaries than you are making even after many years on the job. The company does not care one bit about the revolving door, they have tons of people leaving over salary disputes but they don't seem to value the seasoned employee.

Advice to Management

I think as a whole ..the do as I say and not as I do approach that most management possesses as Cigna is very discouraging. Coupled with the favoritism and nepotism that is very widespread.

Other Employee Reviews for Cigna

  1. Helpful (1)

    "Pretty Good Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Manager in Bloomfield, CT
    Current Employee - Implementation Manager in Bloomfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 10 years)

    Pros

    Great co-workers, alot of opportunity, people have a wealth of knowledge, good pay, ample time off, truly does care about their employees and clients.

    Cons

    Constant flux, re-orgs, and changes. Clients like stability when it comes to the team that services them and I don't think Cigna always does the best job at that.

    Advice to Management

    Continue to listen to you're employees and reward them as appropriate. I've seen it getting better over the last year or so. Keep up the good work.


  2. Helpful (1)

    "Nice company, horrible job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Bourbonnais, IL
    Current Employee - Customer Service Associate in Bourbonnais, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than a year)

    Pros

    Great co-workers
    Management is nice
    18 days PTO
    Flexible scheduling

    Cons

    Stressful
    Mis-Communication
    You get uptrained and dont get compensated for it
    Just an overall bad job

    Advice to Management

    Communication at Cigna is very bad, your told one thing and then something else the next day, multiple emails daily that contradict each other and no one wants to take responsibility for anything.

There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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