Cigna - Customer Service Internet Specialist | Glassdoor
There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

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Helpful (2)

"Customer Service Internet Specialist"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Internet Specialist in Bourbonnais, IL
Former Employee - Customer Service Internet Specialist in Bourbonnais, IL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Cigna full-time (Less than a year)

Pros

Learned new software and other office techniques.

Cons

Hostile environment...management listens to gossip and does not rate performance on skills.

Advice to Management

Look to see how well an employee does the job instead of basing it on popularity contest.

Other Employee Reviews for Cigna

  1. "Great company to work for , very supporting management team who embraces their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Associate in West Palm Beach, FL
    Current Employee - Client Service Associate in West Palm Beach, FL
    Recommends
    Positive Outlook

    I have been working at Cigna part-time (More than a year)

    Pros

    Overwhelming growth potential with caring management staff

    Cons

    High health insurance premuims and raises are usaully only 3%


  2. Helpful (1)

    "Excessive, reactive change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Developer in Philadelphia, PA
    Current Employee - IT Developer in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Cigna full-time (More than a year)

    Pros

    Salary and benefits are good. Most associates are very pleasant to work with.

    Cons

    Excessive workload - although PTO time is generous, don't plan on using it all. Management can't seem to embrace a path and stay the course - feels like whatever was decided in the last meeting is our new strategy.

    Advice to Management

    Manage downward, not upwards. The people with their feet on the ground really are your best resources, not the outsource and offshore partners.

There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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