Cigna - poor management,bad training | Glassdoor
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There are newer employer reviews for Cigna

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Helpful (2)

"poor management,bad training"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend

Pros

Medical insurance starts on day 1, flexible schedule

Cons

most managers are virtual and have different claims accounts from national and preferred clients which makes meeting specified goals impossible. also emphasis is on qty not quality and when work runs out people were told to "help" out with other things but still received a warning for not meeting goals! no help on floor after training and coaches were also virtual and some were in Manila...different time zone.

Advice to Management

Be aware that not everyone can be micromanaged from afar and need contact with a real person to show how to correctly find a solution to what you are trying to work on. Also the managers that are in the office that people report to need to have some "manager discretion" when it comes down to warnings...perfect attendence, on time, means nothing if numbers are not met! you loose alot of great people that way

Other Employee Reviews for Cigna

  1. "Stable but top down decisions."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Stability, Good health programs for employees

    Cons

    Need to send Cigna HR around to get a pulse of the various companies/employees acquired..instead of leaving it to local HR

    Advice to Management

    Share future goals with staff...too much ambiguity


  2. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook

    I worked at Cigna as a contractor

    Pros

    Big Company
    Lot to learn
    Friendly colleagues
    Good benefits

    Cons

    Not organized properly
    No transparency
    Politics in the management section

There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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