Cigna - Good coworkers, so-so leadership | Glassdoor
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There are newer employer reviews for Cigna

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Helpful (1)

"Good coworkers, so-so leadership"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - TECDP Associate in Bloomfield, CT
Current Employee - TECDP Associate in Bloomfield, CT
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Cigna full-time (More than 3 years)

Pros

Your coworkers are generally pretty easy to get along with. Management is iffy, though, and it totally depends on who you work for (as with any company).

Cons

-HR processes are not transparent, especially within the TECDP program.

-Some managers do not respect work-life balance. Just because I don't have a wife and kids doesn't mean I want/need to work 60+ hours a week.

Advice to Management

Treat your employees with respect, and they'll respect you back.

Other Employee Reviews for Cigna

  1. "Great opportunity, liked working for CIGNA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant in Bloomfield, CT
    Former Employee - Business Consultant in Bloomfield, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cigna full-time (More than 3 years)

    Pros

    I was selected to lead sub-projects, take on tasks I hadn't been able to before in my career. I got lucky and ended up with a lot of dynamic, smart personalities that made work "fun" - learned something new every day.

    Cons

    Many "old" legacy systems, high turnaround, lots of politics.

    Advice to Management

    Try to implement a consulting firm to do a personality test prior to hiring staff - would cut down on the turnaround.


  2. Helpful (3)

    "An enjoyable and satisfying position changed to frustration with frequent workflow changes."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Pitts, PA
    Former Employee - RN Case Manager in Pitts, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Cigna full-time (More than 10 years)

    Pros

    I worked as a case manager. In my 'early' years there, I absolutely loved what I did.. outreaching to customers with medical issues who required assistance is obtaining needed health care services. Although all communication was telephonic, I was able to establish excellent rapport with the customers.
    I eagerly accepted the option to work at home. and it was a large savings in transportation costs, and travel concerns during bad weather. My morning commute consisted of carrying my morning cup of coffee from my kitchen upstairs to my office. Cigna provided a generous 'stipend' so I could set up my home office.

    Cons

    Way too many workflow changes proved to make case management very difficult. After the first few years, documentation seemed to take priority over communication with customers, making workloads much more cumbersome and unrealistic at times.
    I found that working from home proved to be a double edge sword. Although supervisory staff always stated they had no expectations other than an 8 hour work day for work at home staff, in order to maintain a feeling of 'keeping current' in documentation, the traditional 8 hour work day no longer existed for me (much to my family's dismay)

    As an employee of a health care company, you would assume to get excellent coverage with reasonable premiums. My family's out of pocket expenses/ deductibles were extraordinarily high with very high premiums.

    Advice to Management

    Don't make so many changes in the workflow process.

There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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