Cigna - overload of case work and absent team lead made for a very stressful experience. | Glassdoor
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There are newer employer reviews for Cigna

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Helpful (2)

"overload of case work and absent team lead made for a very stressful experience."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claims Manager in Plano, TX
Former Employee - Claims Manager in Plano, TX
Doesn't Recommend

I worked at Cigna full-time (More than a year)

Pros

they take the time to train all claim managers, benefits are nice, and there is a lot of flexibility in your work schedule

Cons

Your experiences will differ depending on what team your placed on. The work culture on the teams is completely different than what they preach during training. You should expect to ignore some of your training depending on how your team leads runs their team.

Advice to Management

make sure your training reflects what you actually want people to do once they get upstairs to their teams. It makes for a stressful transition to be told to forget what you learned in training and to do it the way your senior/ team lead wants.

Other Employee Reviews for Cigna

  1. "Very nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The schedule is very flexible.

    Cons

    Work can be really mundane.


  2. "Great working environment!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Manager
    Current Employee - Claim Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    Your opinions are heard and valued.

    Cons

    Once you work for the company it is hard to get substantial raises. The health benefits could be better

    Advice to Management

    Work on improving health benefits


There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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