Cigna - They can't get out of their own way! | Glassdoor
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"They can't get out of their own way!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Eden Prairie, MN
Current Employee - Anonymous Employee in Eden Prairie, MN
Doesn't Recommend
No opinion of CEO

Pros

Great for work / life balance.

Cons

Very political atmosphere, a lot of redundant activities and despite suggestions for better alignment with groups doing similar work, change is slow, if even correct. I have worked here for a while and average "departmental" reorganization about every 6 months for the past several years, each time my position getting farther away from those who are like me.

Advice to Management

You say you are open to hear about improvements, but immediate managers may not entirely support that, and would rather people just do as they are told. I think a bit of first order change is required. There is a real culture problem. Additionally, there are too many layers of managers.

Other Employee Reviews for Cigna

  1. Helpful (1)

    "Great place to work for people who want a work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Philadelphia, PA
    Current Employee - Financial Analyst in Philadelphia, PA
    Recommends
    Approves of CEO

    Pros

    CIGNA was very supportive of a work/life balance. There are a lot of people (men and women) who work from home several times a week. It is not looked down upon in anyway and motivates people to work harder while they are at work. Even senior leadership sometimes work from home on Fridays and have conference calls with subordinates over the phone. I have never seen a company that actually backs up claim of a work/life balance as much as CIGNA does.

    It is also relatively easy to move within the different divisions of the company. It is rare that a person who was looking to move internally was ever blocked or discouraged from doing so. There are so many different internal opportunities available that you truly never have to leave the company unless you are just completely unsatisfied.

    Cons

    The forced bell curve for performance review really stifles the feedback process and can sometimes demotivate people. This can be great if you are working with peers in your group but can difficult if the range of talent is broad. For example, if you are in a group with several senior members and you are the only junior member, by default your performance review will almost always be on the low. Your performance is never just graded by itself but rather compared to others.

    Like most companies, there are a lot of politics involved in getting a promotion or moving ahead. This isn't just special to CIGNA.

    When there were layoffs, CIGNA could have been more transparent with the process. It led to a lot of rumors and fears among the employees. Again, I don't think this is specific to CIGNA in this economy where layoffs have been occuring at many companies.

    Advice to Management

    Find a way to restructure performance reviews. The current system doesn't work and actually makes employees feel resentful and bitter. Raises are tied to performance reviews and yet the systems doesn't really represent how people are working. There are a lot of politics involved in performance reviews.

    Also consider 360 feedback for managers. A lot of managers would be surprised to find out what their employees REALLY think about them.


  2. "Many fine people, finance runs it though."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Philadelphia, PA
    Former Employee - Business Analyst in Philadelphia, PA

    Pros

    Good Pay.
    Big high concept projects and large scale of databases.

    Cons

    Long decision cycle leaves business users dissatisfied. Too many layers of management and control. Six Sigma is a manufacturing stratagem, not suited to financial services.

    Advice to Management

    Streamline the financial decision processes and review capital projects twice a year instead of just once. Business users are disgruntled before the jobs even commence.
    Once the justifications are accepted, put project staff in charge.
    Give project managers more room to move.

There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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