Cigna - If you like not being able to use the restroom for 4-5 hours at a time then this is the job for you | Glassdoor
There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

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Helpful (1)

"If you like not being able to use the restroom for 4-5 hours at a time then this is the job for you"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service
Current Employee - Customer Service
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Cigna full-time (More than 3 years)

Pros

The only pro would be decent pay.

Cons

There's zero room for advancement. When you inquiry about open positions you are quickly told that you are not able to apply because then your shift would have to be replaced. There are constantly system issues and nobody wants to fix them because then the call centers are not receiving calls.

Advice to Management

There's no hope. Shut it down and outsource. It's too late.

Other Employee Reviews for Cigna

  1. "Great co-workers and managers but misleading when hiring."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Scranton, PA
    Former Employee - CSA in Scranton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Constant support for job you are in, good training, decent pay and benefits.

    Cons

    You can get pigeon holed into your job even though they tout advancement. Some jobs that have high turnover rates you may never get out of because they always needs bodies.

    Advice to Management

    Advance the employees who are excelling don't keep them in lower level jobs.


  2. "An okay place, but not very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eden Prairie, MN
    Former Employee - Anonymous Employee in Eden Prairie, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at Cigna full-time (More than a year)

    Pros

    I worked in customer service on the phone. There were a very positive group of people working there.

    Cons

    The team is micro-managed however, and customers are frequently angry at how they are being treated by this company. This was not a good experience.

There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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