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The Cigna Group

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The Cigna Group

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Employee Review

  1. 5.0
    Current Employee, more than 5 years

    Good place to work

    Jan 31, 2023 - Provider Data Senior Representative in Tri-Cities
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Manager was flexible with my schedule

    Cons

    Sometimes poor communication between upper management and employees

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  1. 5.0
    Current Employee, more than 3 years

    Amazing Company

    Mar 2, 2023 - Network Operations Analyst in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Helping Providers; streamlining business processes

    Cons

    Alot of driving to see Providers

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  2. 2.0
    Former Employee

    just a few thoughts

    Mar 14, 2023 - Senior Operations Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Direct team was mostly great. There are developement opportunities if you seek them. They walk the talk for community involvement. Give back/charity programs are great.

    Cons

    For a healthcare business, the available healthcare benefits are horrible and expensive - between premiums and dedictibles - plan on a good chunk of your salary going to paying for your benefits. When you have over 3000 unfilled roles, pairing someone who's role is being eliminated with a recruiter to find them a new role isn't that difficult - especially when role reduction isn't performance based. Merit raises & bonuses are NOT based on merit or contribution - it's based soley on budget. Even if someone has contributed, is NOT on any written program and hasn't been provided opportunity feedback all year may potentially get a zero bonus or merit because managers are told to NOT give everyone something. It is very demotivating. Not all managers are trained to provide 1:1 coaching throughout the year and will surprise employees so they can justify not providing adequate salary increases & or bonuses. The people who are promoted are typically the ones who speak a good game - they aren't necessarily the strongest people on the teams - they are the ones who don't respond to emails, ignore workloads - but BS upper management the best.

    5 people found this review helpful

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The Cigna Group photo of: Bloomfield Campus
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