Cigna - Great place to work! Higher pay than similar jobs in the industry. | Glassdoor
There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

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"Great place to work! Higher pay than similar jobs in the industry."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Phoenix, AZ
Current Employee - Customer Service Representative in Phoenix, AZ
Recommends
Approves of CEO

Pros

Training, opportunity for advancement, fast pace, friendly environment.

Cons

As with any corporate environment, it is very difficult to initiate positive changes in a timely manner.

Advice to Management

Engage low-middle management more in philosophy of change to improve service to customers.

Other Employee Reviews for Cigna

  1. "Not bad not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Quality Assurance Analyst in Raleigh, NC
    Current Employee - Senior Quality Assurance Analyst in Raleigh, NC
    No opinion of CEO

    Pros

    Not a bad place to work if you have have a cushy position

    Cons

    IT projects are date driven not quality driven ultimately ending up coming out of CIGNA's pocket via fines

    Advice to Management

    Stop recycling incompetent middle management


  2. Helpful (3)

    "A job, not quite a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Plano, TX
    Current Employee - Customer Service Representative in Plano, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    pay was good for starting, lots of interaction with people and clients, excellent facilities and equipment, excellent training and oppurtunity for overtime

    Cons

    health benefits were lackluster - you work for an insurance company and get the bottom rung plan, career advancement is slim, management is self-interested and mildly unprofessional

    Advice to Management

    offer a better employee health plan, management could use some training on treating employees with more respect, both internally and intradepartmentally

There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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