we have a communications department that does a communications email but they only celebrate the employees they're hiring off the street and they never celebrate internal promotions.
work / life balance
lack of communication from department to department.
all of mid level management and senior management are jumping ship.
there are a thousand projects that are worked by only a few people.
BPO's are not solid customer service agents with working knowledge and comprehension of our warranties.
every year the reviews are controlled by senior management/c-suite, you could be exceeding in every category and still get a meets.