Cintas - Lots of bureaucracy at all levels | Glassdoor
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Helpful (4)

"Lots of bureaucracy at all levels"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Management in Fremont, CA
Former Employee - Management in Fremont, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Cintas full-time (More than 10 years)

Pros

Good job for those with no college education, or those who are from the military. Benefits & medical are not bad, but you still have to pay around $100 a month.

Cons

No upward opportunities. They hire from without rather than promoting from within. Poor upper management from District Managers up to VP, who are all clueless and care only about numbers. There is always the blame game. There is also no accountability from senior management who don't want to spend money to hire trained maintenance workers but instead expect service partners (drivers and forklift drivers) to perform maintenance work on all machinery without any training. And when the machines break, the blame will be on the service partners or location managers, who will be disciplined or terminated. A solution to the problems are never provided, so the problems reoccur often, again with no real solution. The pay is about 70% of market rate, enough to keep you there, but too little for the work you provide. There are lots of closed doors and secrecy. Human Resources are there to help the company terminate partners without getting sued. Human Resources are not there to help the partners. Human Resources are never around unless they are trying to terminate a partner, then 3 HR personnel appear. Everyone is overworked. Overtime is mandatory for all partners; i.e. very bad work-life balance. Salary partners can not take vacation because the company do not have enough staff to handle the responsibilities when they take vacation. Those who try to take vacation will be asked to wait and also the work will have to be made up when they get back; you will have to work 16 hour days to complete everything after your vacation. No raises for 5 years. Work safety injuries are covered up to help the bottom line; i.e. put a band-aid on it. Plenty of auditors who come and point fingers but offer no help or solutions then leaves immediately; this happens every month. Cintas culture is just a gimmick to make you feel you are wrong if you don't believe or follow their ideology that your hard work and the company's cheapness will ultimately benefit everyone. The fact is, it only benefits the shareholders especially Mr. Farmer, who have stock options. The values they project are good on paper only, as no one in senior management follow what they preach. Don't complain or they will terminate you expeditiously. Nothing here ever changes for the better.

Advice to Management

Stop being hypocrites. If you want something done, fixed, replaced, or completed, and then say we don't have the budget to do it, it makes everything a farce and a waste of time. Pay your workers a better wage and you will see less attrition. Stop pointing fingers and work on real solutions. Have a real Human Resources department what actually helps the partners rather than to make sure the company doesn't get sued for injuries, workers compensation, harassment, or termination. Have more diversity, you know what I mean. Have real trainings, not just pencil-whip everything.

Other Employee Reviews for Cintas

  1. Helpful (2)

    "Building Blocks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager
    Former Employee - Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cintas full-time (More than 10 years)

    Pros

    Most locations have great leadership and have a great culture. They promote from within and have a family type atmosphere where everyone has the others back and help each other to succeed.

    Cons

    -The ones without the great culture at the leadership level are left on their own for too long and can implode losing a lot of good partners in the process before anything gets done about it.
    -They take spartan to a whole new level. Raises are very small and hard to come by.
    -New people are hired in at higher rates based on the current market value, leaving tenured employees making next to nothing and feeling battered and used.
    -Commissioned job targets are always moving and when you get it nailed down and start making money they change it again.

    Advice to Management

    Learn to read between the lines. High levels of turnover in all levels of the organization should be a clue that there is a problem. Reward tenured employees for their contributions and keep salaries in line with market values.


  2. "Service Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very competitive comp and benefits

    Cons

    Much more to do than time to do it

There are newer employer reviews for Cintas
There are newer employer reviews for Cintas

See Most Recent

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