Citi - Great start, but it soured quickly | Glassdoor
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There are newer employer reviews for Citi

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"Great start, but it soured quickly"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service and Sales in Kansas City, MO
Current Employee - Customer Service and Sales in Kansas City, MO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Citi full-time (Less than a year)

Pros

Tuition Reimbursement, great insurance, overtime available, night and weekend differential

Cons

It became impossible to earn sales commissions because of new rules; call center atmosphere; high pressure from management

Advice to Management

Bring back realistic opportunity to make a commission

Other Employee Reviews for Citi

  1. "Extremely poor middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 5 years)

    Pros

    Paid time off is generours
    Flexible work arrangements
    401K Matching is 100% vested immediately

    Cons

    Senior management is, in my opinion, pretty good but middle managers are aweful. Promotions are not based on merit but based on politics and on how long you have been in the company.

    There are too many people doing the same thing all through out the company...no wonder there are lay offs. There should be more.

    Workload is completely unbalanced: the good people end up working 11-12 hours a day until they get frustrated and leave because of poor compesantion and lack of professional opportunities to move up.

    Compensation is 10-15% below industry average. Bonuses are just plain ridiculous. The difference between being a top performer and an average one is $1K...why bother?

    Think twice about coming here if you have more than 1 offer to choose from...


  2. Helpful (1)

    "Escalation Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalation Specialist II in San Antonio, TX
    Current Employee - Escalation Specialist II in San Antonio, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Citi full-time (More than 5 years)

    Pros

    Very flexible and cares about employees. Good culture and diversity.

    Cons

    Low pay and corporate structure makes it difficult for change to move quickly.

    Advice to Management

    Listen to your employees more often.

There are newer employer reviews for Citi
There are newer employer reviews for Citi

See Most Recent

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