Citi - Extremely Disappointing Experience | Glassdoor
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There are newer employer reviews for Citi

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"Extremely Disappointing Experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Personal Banker in Boston, MA
Former Employee - Personal Banker in Boston, MA
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at Citi full-time (More than a year)

Pros

Pretty good starting salary. Citi has a good brand name and has a great reputation for their employee training program. Citibank has an international presence and has branches in over 120 countries so it makes it easy and interesting to work with international customers.

Cons

Horrible work life balance. Will work you into the ground between the short staffing in the branches and the "call nights" until 8pm. After you've been worked until you're completely burnt out, they continuously change goals so it makes it impossible to get a payout. The bank is doing very poorly in the Boston market which is why they have closed 9 branches, downsized to 1 banker per branch, and wiped out all business development officers. With absolutely no involvement in a saturated banking community such as Boston, how can one ever succeed? It's really a shame because as a bank Citi does have a lot to offer, but the employees working in the branches are paralyzed by red tape and useless mandatory conference calls 3 times a day that do nothing but waste time when real work could be done.

Advice to Management

Please listen to your employees who are working directly with Citi customers, cut back on conference calls, reward your employees with encouragement and positive feedback.

Other Employee Reviews for Citi

  1. "Great overall until recent unforeseen restructuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Business Analyst in New York, NY
    Current Employee - IT Business Analyst in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Citi full-time (More than 3 years)

    Pros

    Great employee perks (discounted show tickets, mortgage rates etc)

    Cons

    Salary not up to industry standards

    Advice to Management

    Communicate more to lower levels especially when restructuring is going on.


  2. "AVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Manager in New York, NY
    Current Employee - Tech Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 3 years)

    Pros

    great tech place to work, trainings, collaborations are better than competitors.

    Cons

    work life balance needs improvement

    Advice to Management

    Consider resources as human beings and treat them in that manner.

There are newer employer reviews for Citi
There are newer employer reviews for Citi

See Most Recent

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