Citi - Treats their employees as poorly as their customers. | Glassdoor
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Helpful (5)

"Treats their employees as poorly as their customers."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Tucson, AZ
Current Employee - Customer Service Representative in Tucson, AZ
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Citi full-time (More than 3 years)

Pros

Good Benefits
Nice Campus
Handicap accessible

Cons

Peers and unit managers lack all professionalism. Company policies limit growth and opportunity. Over competition leads to a toxic work environment. If you want to feel unappreciated in a large company, with "good benefits" Citi is the place for you.

Advice to Management

Doesn't offered unpaid time. Very difficult to plan/get vacation time. Needs updated policies to avoid dissatisfied employees and customers.

Other Employee Reviews for Citi

  1. Helpful (2)

    "Do more for less"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Buffalo, NY
    Current Employee - Vice President in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citi full-time (More than 5 years)

    Pros

    There are a lot of opportunities to move around laterally.
    Training in Buffalo is decent and the people are nice.

    Cons

    Senior management continues to move jobs from NYC to Buffalo to save money. This is a good thing if you live in Buffalo. This is bad if you live in NYC.
    The pay is low. Generally people don't receive raises and if they do it's usually only $300 to $700 more a year. Which is fine but starting pay is normally between 28,000 and 32,000 for entry level jobs.
    There is a running joke that anyone can be an AVP at Citi. They'll give you the title but no money.
    Managers are mixed bag. Some are really good but many are terrible. There are times where a manager will mess up and just throw one of their employees under the bus.
    Benefits are terrible. Health insurance is basically a high deductible or a high deductible.
    You never get to take all of your vacation. There is always a reason for why you can't take off.
    Groups are run bare bones. Some departments have a 2 for 1 policy. Your team has to lose 2 people to hire 1 person. Which in itself is awful but then office politics come into play and your 1 might be given to someone else.

    Advice to Management

    Pay people more. No one cares about meaningless titles.


  2. Helpful (1)

    "Organized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Human Resources Data Analyst in Fort Lauderdale, FL
    Former Intern - Human Resources Data Analyst in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Citi as an intern (Less than a year)

    Pros

    Lots of incentives, very structured, great work environment

    Cons

    dozens and dozens of teams, sometimes it can be hard trying to communicate or get certain information because you don't know who has what at times.

    Advice to Management

    Consider involving lower level employees when making decisions

There are newer employer reviews for Citi
There are newer employer reviews for Citi

See Most Recent

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