Citi - Culture that allows self-motivated to thrive. Positive, not cut-throat. | Glassdoor
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"Culture that allows self-motivated to thrive. Positive, not cut-throat."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at Citi full-time (More than a year)

Pros

Perform well and you will be recognized and encouraged. Learn how to weave your way through the systems and the knowledge will become invaluable as you grow. Pay scale on the high side in comparison to other retail banks BUT you will work very hard for the extra $$ - staffing is very lean within the branch network and you will be expected to do more than you would with the same title in another bank. Client facing staff is knowledgeable and cares deeply about clients.

Cons

Certain area directors and branch managers create negative microcosms within a larger corporate structure that is more positive. Fiefdoms exist where leadership is reactionary and negative and not even all that competent. However, it is possible to navigate the tricky waters and succeed despite this. Move to a different branch or line of business and you can find excellent leadership and be valued. Help line is not consistently helpful, can take a very long time to resolve issues, especially IT.

Advice to Management

Streamline systems to talk to one another. Make it more simple to accommodate customer needs and requests without inputing data in multiple systems/data bases; such as: promotions, programs, applications and requests from customers with cross business relationships. (If cards has the client's info, share it with retail, if a private bank or global executive client has a simple account opening request, make it possible to accommodate, allow online access for a client's multiple debit cards, this list could go on and on...)

Other Employee Reviews for Citi

  1. "There Is A Glass Ceiling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Mitigation Specialist in Irving, TX
    Current Employee - Loss Mitigation Specialist in Irving, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Citi full-time (More than 5 years)

    Pros

    Great Benefits, Monthly Bonuses, Lots of Time Off

    Cons

    Management is A Joke, No Real Advancement, Layoffs

    Advice to Management

    Fire Yourselfs, stop hiring your best friends and family with no related experience


  2. "Decent place to work. Smart, dedicated people. Leadership needs some work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Warren, NJ
    Former Employee - IT Analyst in Warren, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citi full-time (More than 5 years)

    Pros

    There are quite a few opportunities to be involved in new things - while the culture isn't necessary going to open doors for you, if you ask for new experience and to be involved in new things managers are generally receptive - of course there are always exceptions. Telecommuting is a perk.

    Cons

    Turnover. Staff layoffs. Meager salaries.

    Advice to Management

    Invest in your employees, weed out the brass that aren't genuinely contributing.

There are newer employer reviews for Citi
There are newer employer reviews for Citi

See Most Recent

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