Employee Review

  1. 5.0
    Current Employee

    Data

    Jul 29, 2021 - Vice President in Frisco, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything is great in citi

    Cons

    Nthere are no cons in citi

    Be the first to find this review helpful
  1. 5.0
    Current Employee

    Great company

    Sep 19, 2021 - Anonymous Employee in O Fallon, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work/life balance Recognition for performance Growth Opportunity

    Cons

    None to report at this time

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 3 years

    Citi is a good employer

    Sep 9, 2021 - Client Management Analyst in Norfolk, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I believe that Citi is inclusive and diverse and more companies should strive to be the same way. There is also opportunity for growth with the company.

    Cons

    Unfortunately, the systems essential to perform work are antiquated and not easy to use, for employees or customers. Almost DAILY, I deal with customers asking for help navigating the website to find simple tasks, like making a payment. This has been an ongoing issue for the entire (4) years of my employment with the company with the same response from management that “updates are coming”. Also, many process are tedious and left to interpretation by the individual agent, leading to confusion among staff and customers.

    Continue reading
    Be the first to find this review helpful

Discover more reviews about Citi.