Citi - Less qualified people got higher level jobs when site opened a few years ago. | Glassdoor
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"Less qualified people got higher level jobs when site opened a few years ago."

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Vice President in Getzville, NY
Current Employee - Assistant Vice President in Getzville, NY
Disapproves of CEO

Pros

Clean work environment and new computers/facilities.
Gym and good cafeteria on site.
People are generally nice.
Appears to be stable for now.

Cons

When the site opened a few years ago, there were more quality jobs available than supply in the Buffalo labor market. They naturally decided to fill higher level positions first based on the applicants at that time. In many cases, these positions were filled with weaker talent. As better qualified applicants applied to Citi, they were positioned under the weaker talent. Now there are many people reporting to people who are less capable, have less experience and are less effective than themselves.

Changing jobs is very difficult. Recently finance brought in 17 new jobs. The management positions were filled by simply taking the "next person in line" who fell under the senior manager. They were not open to current workers on the floor.

All departments work within silos.
Communication is minimal.
Morale is weak.
Arrogant Management
In finance, very high workload for experienced non-managers.
Promotions for year-end 2009 appeared to be based on seniority only. Also, those who complained the most about deserving a promotion got one.

Organizational structure rolls up through New York separately through each department. It does not roll up to Senior Management team at site.

Many departments do employee reviews based on money available for small bonuses and promotions. They determine these things first and then back value the reviews to fit the budget.

Very political and bureaucratic.

Advice to Management

Talk a close look at how much this company relies on Microsoft Excel to compensate for not addressing key technology needs.
Implement a central query program that could query multiple databases and link them.
Listen to employees and set STANDARDS for employee reviews.
Don't just promote people because they have been there for a long time.

Other Employee Reviews for Citi

  1. "Citi has to get out of it's own way"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice Predident, Architecture in New York, NY
    Former Employee - Senior Vice Predident, Architecture in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Citi is a place to learn the craft of banking, within whatever profession one works in, for me, I became both an executive and a talented architect for technology while I was there. It has a smart work force, all dedicated to doing a good job. It has sufficient power in the world, so that a person can build a great external network.

    Cons

    It suffers great paternalistic centralized control, which leads to an arrogance in which the best ideas from below, and from the regions are not given sufficient weight. This leads to frustration in the work force, poor results for the business, and great nepotism in the work place. Most folks I know at citi are simply getting a pay check, hoping things will get better.

    Advice to Management

    Stock holders, kick out the current board, and re-tool, even dismantle this awkward and unmanageable business.


  2. "Depends of who and where you work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good opportunities for talented people

    Cons

    Current problems are result of years of not integrating systems, businesses and functions

    Advice to Management

    Make decisions that are consistent across the company

There are newer employer reviews for Citi
There are newer employer reviews for Citi

See Most Recent

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