Citizens Bank - So So | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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"So So"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Teller in Albany, NY
Former Employee - Teller in Albany, NY
No opinion of CEO

Pros

Good branch manager
Flexible with time off
Supportive co-workers

Cons

Too much emphasis on sales goals
Bankers often jump in on customers without giving credit to Tellers for the sales lead
Impossible to move up in company unless you are hitting sales targets

Advice to Management

Don't put so much pressure on Tellers to be sales people, you have bankers for that. Create other avenues for promotions.

Other Employee Reviews for Citizens Bank

  1. "redundant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Providence, RI
    Current Employee - Anonymous Employee in East Providence, RI
    No opinion of CEO

    Pros

    great team and hours are reasonable

    Cons

    bad leadership, terrible communication down the chain of command

    Advice to Management

    better training for leaders


  2. Helpful (1)

    "You are in control of your future to an extent."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker II in Pittsburgh, PA
    Current Employee - Banker II in Pittsburgh, PA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible schedule, lots of training available to grow career, everything you do is tracked ( sales ) which gives you a reference as to where you stand amongst your peers. Large company with many different employment opportunities prove yourself and you will be moved up the ladder.

    Cons

    There are a lot of distractions that clutter your day such as useless reports and conference calls. Big disconnect from upper management and branch staff, too much why aren't you and not enough tell us what we can do to help you. Direction changes with management,this will change the way you operate, leading to poor results.

    Advice to Management

    Pick a plan and stick with it, when results are the best they have been DONT change it. Be the first bank in town to add a product or service not the last. Quit with the busy work, useless emails, conference calls that nobody pays attention to, and contests. This is a bank everyone knows what there job is.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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