Citizens Bank - Good Overall Experience, Great Job through College | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

Helpful (1)

"Good Overall Experience, Great Job through College"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Banker I in Parma, OH
Former Employee - Banker I in Parma, OH
Recommends
Approves of CEO

I worked at Citizens Bank full-time (More than 3 years)

Pros

Great Team
Good Communication of products/offerings to employees
Understanding to personal troubles

Cons

VERY difficult to move out of branch to corporate office (promoting within, not often)
Not enough vacation/sick time
Unachieveable sales goals

Other Employee Reviews for Citizens Bank

  1. Helpful (3)

    "Very 2 faced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative II in Pittsburgh, PA
    Former Employee - Call Center Representative II in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citizens Bank full-time (More than a year)

    Pros

    -Flexible
    -Great Benefits
    -Decent pay for low experience

    Cons

    -No interaction with upper management
    -No communication what-so-ever, even within the same department
    -Can attain great accomplishments such as highest sales within a specific branch/department of the company and be reprimanded for not meeting another requirement that directly contradicts your accomplishments, ex: Phone calls too long because of sales.
    -Poor recognition practices
    -Continually taking away privileges from employees, no matter what length or quality of employment

    Advice to Management

    Examine cons and find resolutions within the company from employees rather than from executives that have no idea how a particular branch/department is operating.


  2. Helpful (1)

    "A place you don't want to be stuck in for a long period of time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Providence, RI
    Current Employee - Anonymous Employee in Providence, RI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Citizens Bank full-time (More than 3 years)

    Pros

    The benefits and 401k package; the hours are not bad either.

    Cons

    Limited opportunities to be promoted. Upper management needs to re-tool. Marketing and Communications department is weak and needs to be re-vamped.

    Advice to Management

    Learn to promote from within. Contractors and outside applicants have better opportunities to be promoted than those employees that have been with the company for years. You have to take care of your own first and foremost.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

Work at Citizens Bank? Share Your Experiences

Citizens Bank
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or