Citizens Bank - I was overly micromanaged and there was a lack of communication between management and their staff. | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (2)

"I was overly micromanaged and there was a lack of communication between management and their staff."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Advanced Vault Teller in Slingerlands, NY
Former Employee - Advanced Vault Teller in Slingerlands, NY
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Citizens Bank full-time (More than a year)

Pros

Three weeks of vacation when you start and they often hire with a sign on bonus. The 401k match is much higher than I have experienced at other financial institutions. Training is readily available for employees looking to advance. The incentive program allows for employees to make a lot of money.

Cons

Every detail of the day has to be documented for management to review. Goals that are set generally are unobtainable. The high turnover rates makes the short staffing a problem and results in angry customers.

Advice to Management

Value your employees because a lot of talent is walking out the door lately. If your employees are happy, then so will your customers. Happy customers will bring more money into the bank.

Other Employee Reviews for Citizens Bank

  1. "Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bbo in Boston, MA
    Former Employee - Bbo in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Citizens Bank full-time (More than a year)

    Pros

    Good to employees good benefits, good work life balance

    Cons

    not pay for performance, employees in retail need to be trained on product and process

    Advice to Management

    Hire more training staff to train employees, the additional production will pay for the trainers.


  2. "Life as a Retail Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker II in Philadelphia, PA
    Current Employee - Banker II in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Citizens Bank full-time (More than 10 years)

    Pros

    Reasonable pay, good co-workers and tuition reimbursement.

    Cons

    Goals are very aggressive and you are only good as your last sale...

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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