Citizens Bank - Banking | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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"Banking"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Bbo in Boston, MA
Former Employee - Bbo in Boston, MA
Recommends
Negative Outlook
Approves of CEO

I worked at Citizens Bank full-time (More than a year)

Pros

Good to employees good benefits, good work life balance

Cons

not pay for performance, employees in retail need to be trained on product and process

Advice to Management

Hire more training staff to train employees, the additional production will pay for the trainers.

Other Employee Reviews for Citizens Bank

  1. "Life as a Retail Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker II in Philadelphia, PA
    Current Employee - Banker II in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Citizens Bank full-time (More than 10 years)

    Pros

    Reasonable pay, good co-workers and tuition reimbursement.

    Cons

    Goals are very aggressive and you are only good as your last sale...


  2. Helpful (1)

    "A Mess Onboarding was none existent. Very Disappointed with the goals in relation to location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Philadelphia, PA
    Current Employee - Assistant Branch Manager in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Citizens Bank full-time (Less than a year)

    Pros

    Great as far as bonus structure and hours. Work life balance

    Cons

    Mandatory Call Nights, Tons of cold calling, horrible onboarding process,

    Advice to Management

    Consider sending a colleague to training first as oppoesed to the branch. You do not have access and can not help customers in the way you wish you could. Make sure that who your putting in your branches are going to be mentored

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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