Citizens Bank - It was OK; great sales experience | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (1)

"It was OK; great sales experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Banker in Burlington, MA
Former Employee - Banker in Burlington, MA
Recommends
Neutral Outlook
Approves of CEO

I worked at Citizens Bank full-time (More than a year)

Pros

-Citizens is one of the top banks that offers attractive home equity line of credit rates
-AWESOME PEOPLE. You will meet some truly great employees and customers at this job
-Great work/life balance- very flexible schedule
-Will learn great sales techniques that will look great on a resume
-Help is always available
-Career advancement can be quick and easy if you form great relationships with management

Cons

-Horrible pay and commission structure (in my opinion. The work that bankers and managers put in should be far further compensated in order to avoid the high turn over rates that plagues this company and other banks)
-Citizens has not had the best track record
-Citizens is comparatively horrible next to other banks; I often found myself selling what I truly did not feel passionate about
-As many awesome people as there are, there is also a fair share of HORRIBLE PEOPLE!!!
-Success in this industry depends on what branch you work at. There truly are branches that are in horrible locations that are unable to do well because of either stiff competition in the area (thus affecting FC goals, checking accounts, loans, etc), or just the fact that they are in the middle of nowhere!

Advice to Management

Increase pay to avoid turnover; find a way to lower stress to make goals on employees

Other Employee Reviews for Citizens Bank

  1. "Good benefits. Flex hours. Aggressive sales culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Officer in Providence, RI
    Current Employee - Business Banking Officer in Providence, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citizens Bank full-time (More than 5 years)

    Pros

    Good benefits. Flex schedule. Training.

    Cons

    Aggressive sales culture. Stretch goals. Top heavy.

    Advice to Management

    Out of touch.


  2. "Great Employer and Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Newark, NY
    Current Employee - Branch Manager in Newark, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time (More than 3 years)

    Pros

    Excellent earning potential, very balanced work/life schedule. Internal promotion is absolutely encouraged. I was promoted from an Assistant Branch Manager position to the BM within 18 months in a fast paced traditional branch mostly due to the one on one coaching attention I received. I encourage any SALESPERSON who is looking for hours that support a family to apply to Citizens Bank. You won't regret it.

    Cons

    Training and technology issues seem to come up frequently.

    Advice to Management

    The training dept usually has little to no sales experience. I believe that is new hires were trained the process with sales in mind, they would ultimately be more successful.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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