Citizens Bank - Crazy sales and performance pressure! | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (1)

"Crazy sales and performance pressure!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Banker II in Doylestown, PA
Former Employee - Banker II in Doylestown, PA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Citizens Bank full-time (More than 5 years)

Pros

solid hourly pay good benefits

Cons

the amount of pressure to produce new checking accounts as a platform person is beyond real! I witnessed many coworkers suffer stress related illnesses just to have them be laid off when they returned. I have witnessed the few that do well lie and cheat customers to get them to open new accounts they had no need for.

Advice to Management

If you want to keep your customer base work more on customer service and less on abusing customers to get new checking accounts. Back off on your employee pressures & performance expectations.

Other Employee Reviews for Citizens Bank

  1. Helpful (1)

    "Great co-workers but not the higher ups"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Great co-workers and customers fantastic hours great benefits

    Cons

    Horrible Senior Management only concerned about money money money not you.


  2. Helpful (2)

    "Going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, ample paid time off

    Cons

    Poor management on all levels

    Advice to Management

    Managers of accounts and business lines do not necessarily make them effective managers of employees. Consider carefully those people you delegate to manage a team of people, as it is quite different than merely managing numbers.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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