Citizens Bank - Citizens Financial Group is an awesome company to work for! | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (1)

"Citizens Financial Group is an awesome company to work for!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at Citizens Bank full-time

Pros

Achievable Incentive Structure
Competitive Salary
Innovative
Customer Oriented

Cons

Banking industry as a whole is currently facing crippling regulatory pressure which is forcing downsizing of all banks

Other Employee Reviews for Citizens Bank

  1. Helpful (1)

    "Company Lacks Integrity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banker I in Pittsburgh, PA
    Former Employee - Banker I in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citizens Bank full-time (More than a year)

    Pros

    Great people to work with.

    Cons

    Citizen's Bank only cares about selling anything and everything to customers. There is little to no care about the employees, and the amount of pressure, and unrealistic goals they place on the employees shows the companies lack of integrity. The turn-over rate is absurd, and yet nothing is done to make the employees feel confident about working there.

    Advice to Management

    Re-do your hold method of operation. It is not working.


  2. Helpful (1)

    "Crazy sales and performance pressure!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banker II in Doylestown, PA
    Former Employee - Banker II in Doylestown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citizens Bank full-time (More than 5 years)

    Pros

    solid hourly pay good benefits

    Cons

    the amount of pressure to produce new checking accounts as a platform person is beyond real! I witnessed many coworkers suffer stress related illnesses just to have them be laid off when they returned. I have witnessed the few that do well lie and cheat customers to get them to open new accounts they had no need for.

    Advice to Management

    If you want to keep your customer base work more on customer service and less on abusing customers to get new checking accounts. Back off on your employee pressures & performance expectations.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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