Citizens Bank - Company Lacks Integrity | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (2)

"Company Lacks Integrity"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Banker I in Pittsburgh, PA
Former Employee - Banker I in Pittsburgh, PA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Citizens Bank full-time (More than a year)

Pros

Great people to work with.

Cons

Citizen's Bank only cares about selling anything and everything to customers. There is little to no care about the employees, and the amount of pressure, and unrealistic goals they place on the employees shows the companies lack of integrity. The turn-over rate is absurd, and yet nothing is done to make the employees feel confident about working there.

Advice to Management

Re-do your hold method of operation. It is not working.

Other Employee Reviews for Citizens Bank

  1. Helpful (1)

    "Crazy sales and performance pressure!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banker II in Doylestown, PA
    Former Employee - Banker II in Doylestown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citizens Bank full-time (More than 5 years)

    Pros

    solid hourly pay good benefits

    Cons

    the amount of pressure to produce new checking accounts as a platform person is beyond real! I witnessed many coworkers suffer stress related illnesses just to have them be laid off when they returned. I have witnessed the few that do well lie and cheat customers to get them to open new accounts they had no need for.

    Advice to Management

    If you want to keep your customer base work more on customer service and less on abusing customers to get new checking accounts. Back off on your employee pressures & performance expectations.


  2. Helpful (2)

    "Going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, ample paid time off

    Cons

    Poor management on all levels

    Advice to Management

    Managers of accounts and business lines do not necessarily make them effective managers of employees. Consider carefully those people you delegate to manage a team of people, as it is quite different than merely managing numbers.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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