Citizens Bank - What a nightmare | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (2)

"What a nightmare"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Branch Manager, Officer in East Stroudsburg, PA
Former Employee - Branch Manager, Officer in East Stroudsburg, PA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Citizens Bank full-time (More than 5 years)

Pros

-Great co-workers
-ok time off
-ok incentive

Cons

-Management has such a disconnect with branches. They think that their approach to sales is going to work, what jerks. They need to get their act together, because their sales routines don't work for a happy customer experience. What the hell happened to the "CREDO"

Advice to Management

Maybe management should work in branches for a few weeks and really see how it is, so maybe they could have a better understanding on how to manage better. I was a branch manager in northeast PA, and I had pride in my job until the change happened. It turned me off 100%

Other Employee Reviews for Citizens Bank

  1. Helpful (1)

    "Citizens Financial Group is an awesome company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time

    Pros

    Achievable Incentive Structure
    Competitive Salary
    Innovative
    Customer Oriented

    Cons

    Banking industry as a whole is currently facing crippling regulatory pressure which is forcing downsizing of all banks


  2. Helpful (1)

    "Company Lacks Integrity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banker I in Pittsburgh, PA
    Former Employee - Banker I in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citizens Bank full-time (More than a year)

    Pros

    Great people to work with.

    Cons

    Citizen's Bank only cares about selling anything and everything to customers. There is little to no care about the employees, and the amount of pressure, and unrealistic goals they place on the employees shows the companies lack of integrity. The turn-over rate is absurd, and yet nothing is done to make the employees feel confident about working there.

    Advice to Management

    Re-do your hold method of operation. It is not working.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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