Citizens Bank - constantly changing too many new initiatives | Glassdoor
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There are newer employer reviews for Citizens Bank

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Helpful (1)

"constantly changing too many new initiatives"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Branch Manager in Pittsburgh, PA
Current Employee - Branch Manager in Pittsburgh, PA
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Citizens Bank full-time (More than 3 years)

Pros

lots of opportunity because turnover is high, citizens has good intentions but there are just so many changes at one time that its tough to stay focused on the task at hand, they place too much on the current people and cant get people trained fast enough

Cons

employees are spread too thin, expectations are set entirely high, too many initiatives going on at one time.

Advice to Management

focus on a few initiatives at one time, involve front line prior to making decisions that impact them and without considering how the impacts will be, get it right the first time

Other Employee Reviews for Citizens Bank

  1. Helpful (1)

    "Opportunity is available for those who pave their own way, drama is available for those who don't."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Performance Analyst in Cranston, RI
    Former Employee - Business Performance Analyst in Cranston, RI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citizens Bank full-time (More than a year)

    Pros

    Solid pay, it's easy to be a rockstar, overachieving is generally rewarded, benefits are strong.

    Cons

    High drama environment, big enough that some will ignore you

    Advice to Management

    Manage your talent better - we hemorrhage the best people because we won't bite the bullet and fire the bad apples.


  2. Helpful (5)

    "Worst job I've Ever Had!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Pittsburgh, PA
    Former Employee - Personal Banker in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citizens Bank full-time (More than a year)

    Pros

    - Hours....if you work in a traditional branch. (If you work in an in-store branch, you will work until 7 everyday including holidays and you'll work Saturdays and Sundays until 3)
    - Paid training (pay mileage to training facility)
    - Small bonuses if you can somehow magically manage to meet the quarterly sales goal
    - Three weeks vacation begins immediately
    - pays better than most banks

    Cons

    - Very poor management (micro-managed)
    - Cold calling twice per week until 6 sometimes 7 at night
    - Goals are unattainable and you will be terminated for not hitting them
    - You will stand by Get-Go gas pumps and sell checking accounts and credit cards
    - You will walk up to people shopping for groceries in GE stores and sell accounts and credit cards
    - You will be told an hour before you are due to leave for the day that you're working past close to make cold calls.
    - Very stressful job for the pennies you will make
    - Your manager will make or break your experience here
    - You will be asked to do unethical things in order to hit goal

    Advice to Management

    Stop micromanaging. Hold your managers accountable. Realize that your sales goals are unattainable and unrealistic.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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