Citizens Bank - Universal Banker | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (2)

"Universal Banker"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Citizens Bank full-time (Less than a year)

Pros

Good Training. Great Customers. Got to meet some really nice customers. Some coworkers were really nice. Not much more.

Cons

Terrible Management. Lack of customer service. Only cared about selling selling selling. Would have to constantly be pushing items to our customers even if they were not interested. Very understaffed. Many days no lunch breaks. High demand, high pressure, low pay. Manager very disrespectful.

Advice to Management

Stop selling so hard and listen to your staff and customers

Other Employee Reviews for Citizens Bank

  1. Helpful (1)

    "This place is bad news to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    met my husband there. there are no other pros

    Cons

    They are not very work/life balanced. at all. not even a bit.

    Advice to Management

    remember what ti was like when you were in the branches before you start demanding


  2. Helpful (1)

    "Citizens Financial Group is an awesome company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time

    Pros

    Achievable Incentive Structure
    Competitive Salary
    Innovative
    Customer Oriented

    Cons

    Banking industry as a whole is currently facing crippling regulatory pressure which is forcing downsizing of all banks

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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