Citizens Bank - Great experience but low pay and not much opportunity | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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"Great experience but low pay and not much opportunity"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Personal Banker in Rochester, NH
Current Employee - Personal Banker in Rochester, NH
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Citizens Bank full-time (More than a year)

Pros

Good work/life balance
Nice people
The goals are definitely attainable

Cons

Pay is not good
company culture is changing in a bad way

Other Employee Reviews for Citizens Bank

  1. Helpful (1)

    "Decent company, horrible upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Manager in Cleveland, OH
    Current Employee - Teller Manager in Cleveland, OH
    Recommends
    Neutral Outlook

    I have been working at Citizens Bank full-time (More than 3 years)

    Pros

    Benefits were great and affordable, corporate seemed to actually care about customers

    Cons

    Lack of preparing employees for potential robberies. When robberies happen, very little support for employee victims of robbery. It's pretty much "Sorry, get back to work!" Never enough when it comes to referral goals. You can meet and exceed your referral goals, and upper management is still not happy. Pay is extremely low for the industry.

    Advice to Management

    If your employee shows up everyday, has a good attitude and does their job, be happy. Constant disdain for your employee because they can always "do better" will drive them away. I saw entire branches leave because of this attitude.


  2. "Work, Work, Work. Micromanagement, too much runaround to process work. Not much appreciation to staff."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Contractor - Clerk in Medford, MA
    Former Contractor - Clerk in Medford, MA

    I worked at Citizens Bank as a contractor (Less than a year)

    Pros

    Good location for public transportation commute.

    Cons

    Too many micromanaging activities, old systems that lack quality to customer service. Lots of tension in departments. Not much opportunity for a contract to hire position.

    Advice to Management

    Appreciate your hard working employees and learn to discipline and coach the ones who do not work and are not team players.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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