Citizens Bank - Acquisition | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

"Acquisition"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Personal Banker in Boston, MA
Former Employee - Personal Banker in Boston, MA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Citizens Bank part-time (More than a year)

Pros

Work life balance, pay, peers

Cons

Antiquated systems, people, corporate mentality

Advice to Management

You drive sales or customer satisfaction. Pick one. You force accounts on us to force on customers and wonder why it negatively impacts the satisfaction scores.

Other Employee Reviews for Citizens Bank

  1. "Things are changing, and not for the better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Senior Personal Banker in Wilmington, DE
    Current Employee - Senior Personal Banker in Wilmington, DE
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Citizens Bank full-time (More than a year)

    Pros

    Decent Salary, Great Co-workers, great customers.

    Cons

    Upper management is only sales focused, poor work/life balance. Always finding ways to cut your incentive or pay.

    Advice to Management

    Continue to focus on customer service. Your employees want to help customers and clients, and your back up and support is needed. We are not receiving the proper support to do our job as well as we could.


  2. "Terrible work life balance! All sales!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Teller in Erie, PA
    Current Employee - Senior Teller in Erie, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citizens Bank part-time (More than 8 years)

    Pros

    Decent compensation and PTO time.

    Cons

    It doesn't matter to them how long you've worked for the company or how many hours you're supposed to work. They will tell you at 4 that you're working until 7 because a zero day in checking accounts is "unacceptable". I've work for the company for 9 years and always have met my sales goals yet was told by my regional manager that I'm easily replaceable because I need to pick my child up ONCE a week before 5....and I'm part time!

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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