Citizens Bank - Overall a quality organization, but too bureaucratic | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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"Overall a quality organization, but too bureaucratic"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Vice President in Boston, MA
Current Employee - Assistant Vice President in Boston, MA
Recommends
Neutral Outlook
Disapproves of CEO

I have been working at Citizens Bank full-time (More than a year)

Pros

Good people, lots of education and training opportunities, enlightened view of work/life balance for a big company

Cons

Outdated technology tools, overly complex organization that makes it difficult to get answers/ find information

Advice to Management

Invest in current hardware/software tools, streamline decision making processes

Other Employee Reviews for Citizens Bank

  1. Helpful (2)

    "Poorly Managed,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The fact that some day soon the bank will be sold to a new management team.

    Cons

    Owned by the UK government.

    Advice to Management

    Start Looking for a new job.


  2. "Perks were great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Wyncote, PA
    Former Employee - Teller in Wyncote, PA
    Recommends
    No opinion of CEO

    I worked at Citizens Bank full-time (More than a year)

    Pros

    Ballpark Banking was great, Phillies tickets were a plus, benefits were good, regional managers really listened.

    Cons

    Its not what you know but who, branch level managers are petty and don't really give you the opportunity to practice what you've been trained on.

    Advice to Management

    Your goals are sometimes rediculous especially for smaller branches that rarely get new customers. Also, there should be a career path set for employees. No one has the desire to be a teller forever. Please fix CAL, you call them 4 times with the same question you get 4 different answers

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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