Citizens Bank - Look elsewhere for a job | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

Helpful (1)

"Look elsewhere for a job"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Banker
Current Employee - Senior Banker
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Citizens Bank full-time (More than a year)

Pros

Great customers, branches every where, great co-workers

Cons

Crap pay and benefits, incentive structure devised so you make no incentive, management team is out for themselves

Other Employee Reviews for Citizens Bank

  1. Helpful (1)

    "My experience was great at the start but after a year or so it was a like a steep hill you fall down."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Well at first it was great to be there and it does have some great employees who is really follow the credo.

    Cons

    They have some management who do not care about there employees but care about the one who agrees to do there under handed, devious ideas they have to get rid of employees. In addition they create these commercials that promotes the customer first but I feel that is not true. Its really about the sale and the money they can make off the customer. But when you try to put the customer first they don't really want that.

    Advice to Management

    reevaluate your motive, customer service and the way you treat your employees. Evaluate your management.


  2. "A good bank with big hurdles."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Store Banker
    Current Employee - In Store Banker
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time (More than 3 years)

    Pros

    Benefits package, ability to move up or around, lots of support from back office staff in various departments. Citizens is a good bank to work for. However, there have been a lot of top level changes which has lead to some uncertainty.

    Cons

    Compensation is lower than industry average (simply based on my own research), managers are promoted based on selling - which can lead to great sales people making poor regional managers. There has been a lot of turnover lately and it seems like the Massachusetts area is in flux.

    Advice to Management

    Respect and retain your talented employees.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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