Citizens Bank - Citizens Bank is a great place to work, but not nearly the best. | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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Helpful (3)

"Citizens Bank is a great place to work, but not nearly the best."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Banker in Philadelphia, PA
Current Employee - Banker in Philadelphia, PA
Recommends

Pros

Citizens offers great benefits. There are many opportunities for career advancement.

Cons

Weekends are required if you work in a branch. Citizens is very agressive about its sales goals. Some new employees are not aware of this when coming aboard, and it is a shock for some people.

Advice to Management

The branches are open many holidays (in the grocery store branches). We used to have off Labor and Memorial Days, but are open as of 2007. The traditional branches have all national holidays off. In conclusion, the in-stores suffer because many employees transfer because they do not want to work the extra days. Please keep all of the branches on the same holiday schedule.

Other Employee Reviews for Citizens Bank

  1. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time

    Pros

    The ability to grow while staying with the company

    Cons

    Operating systems need to be streamlined to assist the employees

    Advice to Management

    Update operating systems, increase pay or increase bonus structure, tons of work for minimal payout


  2. "At an inflection point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Citizens Bank full-time (More than a year)

    Pros

    Executing on slow and steady turnaround. Exciting time to see all of the change happening across the organization.

    Cons

    Terrible internal technology due to legacy infrastructure. Tight on expenses, including many salaries which has lead to higher turnover. Generic value proposition overall that is not well distinguished from competitors

    Advice to Management

    Now that the company is not brand new and has credibility with investors, be willing to take more risks/ make more investments in people and technology spending.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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