Citizens Bank - Fantastic company to work for! | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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"Fantastic company to work for!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Project Analyst in Providence, RI
Current Employee - Project Analyst in Providence, RI
Recommends
Positive Outlook
Approves of CEO

I have been working at Citizens Bank full-time (More than 5 years)

Pros

Great pay and benefits
Generous paid time off
Great opportunity for advancement
Flexible work schedule
Accessible management team

Cons

At times, management team can be demanding (short time frames, re-work, etc) but requests are understandable given the IPO prep environment that the company is currently in.

Technology has definitely been an issue but great strides are being made to ensure that we have the tools and systems in place to ensure colleagues success.

Other Employee Reviews for Citizens Bank

  1. "Decent company with supportive management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Citizens Bank full-time (More than a year)

    Pros

    Pay is fair, and they give great consideration to work experience in lieu of a completed formal education. Upper Management tries to be available and supportive of growth measures in the branches.

    Cons

    I've been gone for 2 years now, and from what I understand, there have been changes for the better. But, during my employment, the sales goals and treatment for smaller branches in rural and suburban areas was really rough, nearly impossible to attain. Bonus scales looked great on paper, but couldn't be reached, even for the most competitive over-achievers. Products and services were not as attractive as competitors. Changes from Upper Level Management were constantly being implemented without careful consideration or preparation. It was always painfully obvious how quickly and whimsically decisions were made, and the front line at the branches constantly looked like the fools, and had to take a lot of abuse from disgruntled customers over it.


  2. "Great systems, NY had its own identity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager - Instore in Middletown, NY
    Former Employee - Assistant Branch Manager - Instore in Middletown, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citizens Bank full-time (More than 3 years)

    Pros

    Great systems, great resources. From a sales perspective, there was always access to help solve problems and help line for anything.

    Cons

    NY had its own identity from the rest of the company. This was clear in their lack of success with the instore branches. There were regional managers who belittled and talked down to staff. They were employees who were from Charter One and essentially kept it Charter One. Nobody in NY could figure it out but it was the reason for high turnover rate

    Advice to Management

    Respect the employees and appreciate their personal lives. It will cut down the turnover rate

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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