Citizens Bank - Great place to grow | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

"Great place to grow"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Risk Manager in Boston, MA
Current Employee - Risk Manager in Boston, MA
Recommends
Positive Outlook
Disapproves of CEO

I have been working at Citizens Bank full-time (More than 5 years)

Pros

I have experienced stupendous professional growth in this firm. My managers have always been most supportive of my advancement, and promotions have been forthcoming appropriately.

Cons

With the upcoming IPO, things have been a bit hectic and rudderless. It seems like there is a goal to get all of the terrible ideas implemented before the IPO

Advice to Management

It would be nice if we didn't change everything just for the sake of changing everything. It's frustrating that some of the changes have been implemented without much thought or input.

Other Employee Reviews for Citizens Bank

  1. "Great systems, NY had its own identity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager - Instore in Middletown, NY
    Former Employee - Assistant Branch Manager - Instore in Middletown, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citizens Bank full-time (More than 3 years)

    Pros

    Great systems, great resources. From a sales perspective, there was always access to help solve problems and help line for anything.

    Cons

    NY had its own identity from the rest of the company. This was clear in their lack of success with the instore branches. There were regional managers who belittled and talked down to staff. They were employees who were from Charter One and essentially kept it Charter One. Nobody in NY could figure it out but it was the reason for high turnover rate

    Advice to Management

    Respect the employees and appreciate their personal lives. It will cut down the turnover rate


  2. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Cleveland, OH
    Current Employee - Personal Banker in Cleveland, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Citizens Bank full-time (More than a year)

    Pros

    Problem solving that can result in helping someone save money or earn more interest.

    Cons

    The companies products are always changing, meaning upset customers who accounts are changing a lot. Also managers are not always the best candidates to become managers and are more worried about their bonuses, than they are at helping their employees succeed.

    Advice to Management

    Invest more in the Ohio market, otherwise you will continue to lose customers to the banks willing to spend a little.


There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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