Citizens Bank - Like family | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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"Like family"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
No opinion of CEO

I worked at Citizens Bank full-time (More than 10 years)

Pros

Great benefits, flexible hours, loved working with the customers, I was a floater and loved visiting each branch and getting to work with other employees and meeting new customers

Cons

the goals are challenging, the bank needs to stick to one incentive plan not keep changing it

Advice to Management

Management should learn and respect ALL aspects of their branch and know the position before trying to coach someone

Other Employee Reviews for Citizens Bank

  1. Helpful (11)

    "No respect for employees at all. Worse every year."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Providence, RI
    Current Employee - Business Analyst in Providence, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citizens Bank full-time (More than 5 years)

    Pros

    Some managers are good/respect you.

    Cons

    Salary, benefits (being taken away each year), culture, no advancement opportunities. Benefits are cut back each year, merit-based pay increases are not given most years, if a manager wants to hire you internally for a new role they will have to drop the title of the position if there is too big a gap between what you make and what the position was initially posted for. HR makes that determination. So, you are expected to do the work originally posted, but you are paid a lot less for it. Basically, if you are too good at your job and someone recognizes that and wants to hire you for something much better, you get underpaid for the new role. Then you are told you should be grateful for the opportunity.

    For performance reviews, you are graded on a bell-curve against your team. HR denies this if you ask them but management has confirmed this since I started working here. In short, you are used and told to shut up. I will never recommend anyone apply to this company unless you need experience...you will be treated accordingly. For experienced professionals, stay away. Anytime someone talented arrives, they leave soon after.

    Advice to Management

    Stop treating employees like garbage.


  2. Helpful (4)

    "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Philadelphia, PA
    Current Employee - Assistant Branch Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time (More than 3 years)

    Pros

    the ability to earn bonuses

    Cons

    hours, work-life balance, level of respect, senior management, growth and development

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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