Citizens Bank - stressful but alright money for area and starting position | Glassdoor
There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

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"stressful but alright money for area and starting position"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Banker in Buffalo, NY
Current Employee - Banker in Buffalo, NY
Doesn't Recommend
No opinion of CEO

Pros

paid well, ability to earn more for selling checking accounts, mostly friendly atmosphere, nice benefits package, flexible schedule, holiday hours

Cons

very stressful due to its sales pitching, need a lot of sales for checking accounts and uncomfortable situations during "aisle time" (for in store only. A time where you go throughout a store and ask random strangers about their personal finances and then ask them to open up an account). The managers I've worked with weren't very competent. must work weekends for in store

Advice to Management

make it easier to learn everything because there is a lot to take in

Other Employee Reviews for Citizens Bank

  1. Helpful (2)

    "CFG is essentially a super-regional bank owned by a large foreign parent - RBS"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Manager in Boston, MA
    Current Employee - Risk Manager in Boston, MA
    Recommends
    Approves of CEO

    Pros

    1. Senior management in the risk sphere seems to be very competent.
    2. Role offers great exposure to upper management (EVPs), who value your opinion
    3. Salary/benefits are competitive given that workload is not too onerous

    Cons

    1. Huge organization so it may be hard to quantify your overall contribution to the firm
    2. Uncertainty regarding future (and bonuses) given 80% ownership by UK government.
    3. Does not appear to be clear-cut career progression; need sponsors within organization to chart career path

    Advice to Management

    1. Increase interatction between business line and corporate staff (e.g. risk and banking), as well as different geographic areas). This could include school-based or interest-based community networks within CFG
    2. Lay out career progression more clearly


  2. Helpful (1)

    "Great learning experience but lack of career advancement."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker I in Beverly, MA
    Current Employee - Banker I in Beverly, MA
    Recommends
    No opinion of CEO

    Pros

    Great training program and lots of resources for learning. Good benefits and good people to work for. Flexible hours depending on the branch and lots of things going on so the day goes by quickly.

    Cons

    High turnover rate (especially in management). Technology is horrible. Company spending cuts have taken a huge tole. Bonuses and promotions are sparse.

    Advice to Management

    Citizens is a great place to work to start out with but promoting from within is probably a smarter move than hiring managers who don't know what they are doing.

There are newer employer reviews for Citizens Bank
There are newer employer reviews for Citizens Bank

See Most Recent

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