Pros
Free covered parking. Colleagues are, for the most part, great people and willing to help. Flexibility in terms of working remotely. The "free lunch" is actually now added to our taxes as income, so it is not much of a perk. Also, the 501k is non-matching; employees would be better off putting money into a Roth IRA.
Cons
The business model is based on acquisition of clients without regard to the strength of their cases. The nature of this work requires volume and has tight margins. The company's model means that a lower quality of case is accepted; once that happens, there is nearly no way to drop a weak case. This results in money waste and money lost. When money gets lost, the blame trickle downs to the associates, who are then told to win more cases, but have no discretion in what cases they are assigned. When outcomes are not favorable enough (and no one knows what an acceptable win rate is), attorneys get bullied. Furthermore, the data on which the win rates are based focus on small time periods rather than larger trends, and making them generally meaningless. Attorneys are expected to work long hours for low pay. The percentage of administrative tasks is over 30% which is not only a waste of resources, but takes time away from effective advocacy. Morale is abysmal and upper management either does notice or does not care. The people who happen do well are part of the Boys' Club; sexism is rampant. (E.g., the "Jetsetting Attorney" review featured above was authored by one of those men; though he is listed as a "former employee," he never left.) If you make suggestions for improvements or express any dissatisfaction, your work will likely be micro managed even more. The managing partner also likes to call people out by name in groups of employees, which is unprofessional at best and outright hostile at worst. There is a huge lack of transparency insofar as raises and promotions are given or how work is evaluated.