Employee Review

  1. 5.0
    Current Employee, less than 1 year

    A regional bank with community bank feel and national bank thinking

    Oct 19, 2019 - Digital Transformation 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leaders have done a great job to unshackle talent to do things many would have previously not imagined. Innovative focus with a heavy emphasis on CX and Design Thinking make this an exciting time to be a Citizen!

    Cons

    Playing a little catch up with some tools and processes, but at least the need is acknowledged and movement is happening

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    2 people found this review helpful

    Citizens Response

    Project Manager

    Thanks for posting a review! We totally agree — it's an exciting time to be a Citizen. We're so happy you feel you've been empowered to innovate and focus on CX and Design Thinking. We appreciate the hard work you're doing for our Digital Transformation!

  1. 5.0
    Current Employee, more than 1 year

    Great Company to work for

    Apr 5, 2021 - Licensed Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent Opportunity for career development and Growth

    Cons

    I have no negative experience working at Citizens

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  2. 3.0
    Current Employee

    Not what it seems.

    Jun 15, 2021 - Teller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Entry-level experience, customer interaction, decent benefits.

    Cons

    There's some kind of technological issue it seems at least once a day. The systems go down on a weekly basis, the TCR jams, the ATM needs to be serviced. And working in a small branch with heavy foot traffic, this more often than not results in pissed off customers.

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