Great product, Horrific management. - Anonymous employee CityBase Employee Review

2.0
Aug 18, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Health, Dental, and Vision insurance. New office in the financial district with easy access to transit. Ability to work from home. Fast paced environment. Most of the staff is pretty friendly and wants the company to be a fun place to work.

Cons

The downsides of working at CityBase is that the unorganized, chaotic management team is completely oblivious to the needs of their employees and only care about turning out product as quickly as possible. If you can work in a fast paced environment with no regards toward your personal or mental health then it's the place for you. Many of the current managers have little to no leadership experience (as the CEO has admitted to in the past) and show no regard toward the 'values' of the company, like autonomy for example. Complete joke. Doubt the management team could recite the company values if you asked. No formal HR department whatsoever, just recruiters who know how to fill out the paperwork. Anything viewed as a concern by another employee is a burden or pain to them.

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CityBase Response
8y
Thank you for taking the time to provide this feedback. As a high growth company, we know that things move quickly so we are very mindful of the need to do a better job of communicating our values to the company. The management team is working on stressing our unique vision and core values through hosting company all-hands and team email communications. This post denotes a need to continue to work on being more active with communicating our values, refining our messaging and to identify additional opportunities to reach all of our team members. We are strongly aware of the constraints put on the management team as a result of our rapid growth and their workload. There are active discussions underway about how we can build upon their strengths and leadership skills. Our People team has put together management offsite training and the team has been incredibly receptive that there is room for improvement. Like any start-up we realize we’re not perfect. We appreciate the time you took to share your concerns and are committed to creating an environment where this input is not only valued, but acted upon for the betterment of our culture and employee experience.

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