Clarabridge - Fantastic product and great company in a hot market space | Glassdoor
There are newer employer reviews for Clarabridge
There are newer employer reviews for Clarabridge

See Most Recent

Helpful (2)

"Fantastic product and great company in a hot market space"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at Clarabridge full-time (More than 3 years)

Pros

Strong and continuously evolving product that is focused on meeting its customers needs. Leader in the CEM (Customer Experience Management) space. Fantastic customers.

Cons

Typical growing pains of a company that has expanded so quickly.

Advice to Management

Keep listening to internal as well as external customers

Other Employee Reviews for Clarabridge

  1. Helpful (2)

    "High growth, market leader, going through growing pains. Fantastic performance this year. Trying to figure the future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Clarabridge full-time (More than 3 years)

    Pros

    Commitment to employee education and training. New employee bootcamp. Relatively rapid promotions. Market leader in the rapidly growing customer experience space. Excellent customer relationships with its customers. Kick ass sales force. Highly committed services, technology, marketing functions key to company success. A company with a lot of passions (good and bad).

    Cons

    Management has not operated as a team recently. There appear to be conflicts regarding company direction (sell, grow) this past year that have leaked into the larger employee population and created a sense of confusion on company strategy. Internal company communication has also suffered as a result.

    Advice to Management

    Figure out who your keepers are. Bring them close. Get rid of the negative energy. Bring on new leaders who can complement the strong people you have and take the company to the next level. You have a fantastic company, people, and technology. You will succeed with decisive and forward leaning leadership. Act fast. It is not too late. Make this the great company it deserves to be.


  2. Helpful (1)

    "Enjoyable place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clarabridge full-time (More than a year)

    Pros

    Near Reston Town Center. Metro access will soon be available. Free sodas. Free snacks at least once a week. Company sponsored get togethers.

    Cons

    Appears there is a retention problem with employees. The turn over rate is higher than I would like. They do have a new HR coordinator that does seem to care more than the one prior. Hopefully, this works out the turnover situation.

    Advice to Management

    Probably need to figure out what is going on with the turnover.


There are newer employer reviews for Clarabridge
There are newer employer reviews for Clarabridge

See Most Recent

Work at Clarabridge? Share Your Experiences

Clarabridge
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or