Clearwire - Great until June 2011 | Glassdoor
There are newer employer reviews for Clearwire
There are newer employer reviews for Clearwire

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"Great until June 2011"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Universal Resolutions Specialist in Milton, FL
Former Employee - Universal Resolutions Specialist in Milton, FL
Doesn't Recommend
Disapproves of CEO

Pros

Prior to June 2011 It was a fantastic place to work

Cons

Communication between Senior management and employees was abyssmal!

Advice to Management

Bring back jobs to the United States! When you off-shored ALL universal care and universal resolution calls you left customers totally frustrated. Manage your assets better. Be forthright and TELL THE TRUTH. Don't screw communities like Las Vegas and Milton with your lies and half-truths.

Other Employee Reviews for Clearwire

  1. "Outstanding until the company decided to outsource their customer care and close the call center I worked at."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Resolutions Specialist in Milton, FL
    Former Employee - Universal Resolutions Specialist in Milton, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Clearwire had a very relaxed work environment the management was awesome and the company as a whole treated everyone like adults, there was absolutely no micro-managing .

    Cons

    Since it is after Clearwire decided to outsource their customer support and lay off about 1500 people in the process I can't think of anything that I wouldn't consider a con at this point.

    Advice to Management

    Yes, I would like to let them know how horrible the reps are that replaced us. I could understand if the only problem was that they were new to the job but they are rude and the reps that were laid off were so much more customer conscience then the outsourced reps. I hope the company goes Bankrupt!!


  2. "Good learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Best reason to work at Clearwire is the benefits

    Cons

    Bad communication, bad leadership, no promotional opportunities

    Advice to Management

    Hire better managers


There are newer employer reviews for Clearwire
There are newer employer reviews for Clearwire

See Most Recent

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