Clearwire - Started out great but eventually declined to be like every other call center job out there. | Glassdoor
There are newer employer reviews for Clearwire
There are newer employer reviews for Clearwire

See Most Recent

Helpful (1)

"Started out great but eventually declined to be like every other call center job out there."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Case Management Team in Milton, FL
Current Employee - Case Management Team in Milton, FL
Recommends
Negative Outlook
Approves of CEO

I have been working at Clearwire full-time (More than a year)

Pros

Started out great. Great environment, attitude, and willingness to do whatever it took to help the customer.

Cons

Started taking technicians who had less qualifications and technical ability. Shipped off support overseas which made life even harder for American techs and customers. The (company) attitude of doing whatever it took to please the customer started to decline by the time I left and employee appreciation declined.

Advice to Management

Don't hire friends to manage the place. Almost every manager at one time at that particular call center were friends before they were hired. Didn't make for a good environment for the rest of the employees.

Other Employee Reviews for Clearwire

  1. Helpful (2)

    "Clearwire sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support EVO in Milton, FL
    Current Employee - Tech Support EVO in Milton, FL
    Negative Outlook

    I have been working at Clearwire full-time (More than a year)

    Pros

    good money and benefits, some good people work there

    Cons

    job security, the company will find an excuse to fire you before laying others off to avoid paying a severance package.

    Advice to Management

    most managers are good, top company officials need to learn how to make a profitable business model instead of relying on borrowing money from other companies in order to appear profitable to investors.


  2. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    No opinion of CEO

    I worked at Clearwire full-time (Less than a year)

    Pros

    the hours; and the pay wasnt too bad

    Cons

    Sometimes it was unclear what was going on with the company; first you would be placed at one store then moved to another. very inconsistent


There are newer employer reviews for Clearwire
There are newer employer reviews for Clearwire

See Most Recent

Work at Clearwire? Share Your Experiences

Clearwire
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or