Club Assist - called oon AAA customers | Glassdoor
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Helpful (4)

"called oon AAA customers"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Account Sales in Washington, DC
Former Employee - Account Sales in Washington, DC
Doesn't Recommend

Pros

paid was ok but no advancement

Cons

poor mnagement in the field

Advice to Management

sell the company

Other Employee Reviews for Club Assist

  1. "Club Assist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Club Assist (More than 8 years)

    Pros

    Friendly staff and decent benefits for single employee

    Cons

    Constant restructures, promotion of employees into the wrong roles, poor management, high benefit cost for dependents.


  2. "Just closed 5 warehouses and Middle management staff is all gone"

    Star Star Star Star Star
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Club Assist full-time (More than 5 years)

    Pros

    A pay check every week, average vacation allotment and some good customers. 401k if you see it by the time your vested.

    Cons

    Diminishing business, clubs being the only customer other than a pilot with Diehard.
    Clubs ready to jump to another vendor with AAAs national's approval. The newer senior management was sent to reduce cost. Almost all middle managers/GMs are gone. The Joint Venture model is a not working although no one will admit it. No other clubs will enter in the same agreement. This business is a commodity at this point and the service model that differentiated Club Assist in Australia doesn't work here in the U.S. The owners never vertically expanded and the AAA Clubs are not inclined to partner so they couldn't sustain the core business. Despite comments in other post market share has eroded and will continue especially now that all major battery manufactures are able to supply clubs. Closing of distribution (warehouse)s is just and indicator of a failing business.

    Advice to Management

    To late, senior management has never been in touch. This is a very different market. Good luck selling a service that the clubs can do on their own.

    Club Assist Response

    Jun 20, 2016 – CEO

    Thank you for your comments regarding Club Assist. Despite the perception closing warehouses creates, to better meet our growing business and customer needs, we decided to focus on distribution ... More

There are newer employer reviews for Club Assist
There are newer employer reviews for Club Assist

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