Cogent Communications - Great Place to Learn, Grow, and Make Money | Glassdoor
Pros
Cons
  • "Not for someone who does not want a transactional almost call-center approach to telecom sales" (in 12 reviews)

  • "Marketing is minimal due to keeping that duty to the sales team and passing lower prices to the customer" (in 9 reviews)

Employee Review

Employee Review

Helpful (1)

"Great Place to Learn, Grow, and Make Money"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales
Current Employee - Sales
Recommends
Positive Outlook
Approves of CEO

I have been working at Cogent Communications full-time (More than 3 years)

Pros

Benefits are good, good atmosphere it you are a hard worker and dedicated to and follow the sales process, great CEO, great product at great price points. Operations/Support teams are the best in the business - they meet customer install dates, communicate with customers all the way through the install process.

Cons

Very few holidays, Desktops and laptops are old - should be updated, Provide Sales teams with the ability to source their own leads - would save a lot in the long run

Advice to Management

More Hunting Resources for Sales!

Other Employee Reviews

Other Employee Reviews

  1. Helpful (2)

    "Reserving the 5th star updates."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Manager in San Francisco, CA
    Current Employee - Global Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cogent Communications full-time (Less than a year)

    Pros

    People are great.
    Product is extremely straight forward.
    Sales Support is competent.
    Management is supportive and friendly.
    Amazing first day. I will follow up with a more comprehensive review when I have spent a little more time doing the job.

    Cons

    Nothing to report as of yet.

    Advice to Management

    Keep up the good work.


  2. Helpful (9)

    "Dont waste your time at this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Manager
    Current Employee - Global Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cogent Communications full-time (More than a year)

    Pros

    Honestly I wish there was at least one but there isnt.

    Cons

    This has been by far the worst career move I could of even made. First off they mislead you by saying these are salery positions! They are not this is an hourly paid position. A few years ago they had a huge lawsuit ( google it) and changed from salery to hourly. They sell you on the fact that there goals are attainable which they really are not. Its as though you are a telemarketer and you are stuck in detention after school. Mirco managing to the fullest. Management does not lead by example. Horrible work environent and completely unprofessional. Their offices are disgusting . They turn their backs to complaints and notifying HR is a complete wast of time. This is not a job for a seasoned professional as they made it seem.

    Advice to Management

    My advice to upper leadership is please find out what these so called managers are actually doing . Find out through employees how they feel they are being treated. Because believe me I dont know any employee that is happy with working for Cogent.

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