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Cold Stone Creamery

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Cold Stone Creamery

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Employee Review

  1. 4.0
    Former Employee

    Fun for high school kids

    Nov 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    learn responsibilities of managing money and showing up for work

    Cons

    singing to customers if you don't feel like it

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  1. 5.0
    Former Employee

    I loved working here

    Jan 1, 2023 - Shift Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Clean Store and nice management

    Cons

    Must be willing to work little later shifts but not too bad

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  2. 2.0
    Former Employee, more than 1 year

    Great Beginner Job, But Don't Stay Too Long

    Dec 28, 2022 - Sales Associate in Northridge, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Food Handling Experience. Free Ice Cream On Shift. Customer Service Experience. Cake Decorating Experience. Tips. Fun Environment. Simple Tasks. Flexible Schedule (If There Are Enough Workers, That Is.) Management is very nice, they'll have your back when it comes to customers. (Corporate will not)

    Cons

    Little to no 10 or 15-minute breaks. No lunch breaks. Sometimes you are completely on your own for an entire shift. No paid time off or vacation time. No sick time off. No holiday pay. Owner presence is mostly for restocking the back/ bringing money for the registers. Schedules are often very late to be finalized. Coldstone's Corporate doesn't care about the employees or their well-being at all. They only care about money. They will side with an insane customer over a long-time employee and/or actual camera footage. So many OSHA violations, seriously. Everyone acts as if they care about it until it comes down to actually having to pay to make things safer and/or more comfortable for the employees. I'm writing this with the help of 3 other former employees, we all agree that this place is a good first job, but try to not stay long enough to see it falling apart and taking you down with it.

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Cold Stone Creamery Photos

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Cold Stone Creamery photo of: Outside of Building At Harbor
Cold Stone Creamery photo of: The lobby
Cold Stone Creamery photo of: The front of the store
Cold Stone Creamery photo of: The inside
Cold Stone Creamery photo of: Busy day at Cold Stone
Cold Stone Creamery photo of: street view of the store
Cold Stone Creamery photo of: Decorating a Cake
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