Coldwater Creek - No work/life balance, too much micro-managing | Glassdoor
There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

See Most Recent

Helpful (2)

"No work/life balance, too much micro-managing"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Lead
Former Employee - Sales Lead
Doesn't Recommend
Approves of CEO

Pros

There are good health and vacation benefits, great discount on clothes, combined with a nice atmosphere and very nice customers. Great return policy makes the sales staff lives easier, but some customers take way too much advantage of it.

Cons

Too much responsibility and pressure for too little money. Very little advance notice on schedule, which can change in a flash due to "needs of the business." Middle-management micro-manages, upper management dithers, and store manager is an exceptionally good at delegating his/her responsibilities. Too much time giving feedback when we could be using that same time to produce results. How many times a day, really, do you need to know how our day is going?

Advice to Management

Clothing styling is getting better, but quality is not. Customers complaining of pilling after one washing is not going to create loyalty.

Other Employee Reviews for Coldwater Creek

  1. "It's Retail! It is fun, fast paced, and there is constant change, but that is RETAIL. I am enjoy my job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Recommends
    Approves of CEO

    Pros

    The benefits are good as well as the time off allowed. They do not use commission so there is a team effort with everything. You feel part of something and part of making women of all ages feel GOOD!

    Cons

    There can be stressed involved with the constant change. With the economic state the country is in retail can be tough. For the most part with all the other retailers I have worked for in the past CWC is the best place I have ever worked.

    Advice to Management

    Try to stop all of the promotion changes it can be confusing to both employees and customers.


  2. Helpful (1)

    "Upper management out of touch"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Great customer base. Great co-workers.

    Cons

    Upper management is out of touch. They don't know what it takes to run the store. When you are trying to help customers and do a floor set at the same time, don't throw in a last minute sale on top of everything. Things need to be planned out a little more efficiently.

There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

See Most Recent

Work at Coldwater Creek? Share Your Experiences

Coldwater Creek
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or