Coldwater Creek - Not the Company it used to be | Glassdoor
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There are newer employer reviews for Coldwater Creek

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Helpful (2)

"Not the Company it used to be"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Seattle, WA
Former Employee - Anonymous Employee in Seattle, WA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Employee discount. Had a fantastic manager who cared about her team and gave positive encouragement and praise to create an inviting environment for both the team and most importantly the customers. I learned more about being a great seller because of the manager's positive outlook and her exhibiting the passion she had for her job.

Cons

Company and especially District Manager managed thru intimidation and created a sense of fear for failure to perform. Results and outcome far outweighed respect for the employee. The customer focus became centered around Rewards, Credit Cards and personal style appointments instead of relying on the excellent customer service provided to draw customers back into the store.

Advice to Management

One of a businesses biggest asset is it's people. Ensure they are being treated with respect from all levels, yes this means The President & VP when issuing performance warnings for missing steps in the process of offering your credit cards and the district manager when interacting with the store teams. It is sad when your fellow employees express your same feelings that they do not care to be in the store when the DM visits because they are left feeling inferior because only the negatives of their job performance are being pointed out.

Other Employee Reviews for Coldwater Creek

  1. Helpful (3)

    "Coldwater Creek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Hudson, OH
    Former Employee - Assistant Store Manager in Hudson, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    Salary plus bonus. The benefits were great and a great value.

    Cons

    Very unstable company. Company has had wage freezes, taken bonuses away, no contribution to 401K. Have cut the number of employees on the management team. Lots of turnover. Not clear what the Coldwater Creek Brand represents? Who is their customer? I don't think they know....

    Advice to Management

    Be careful - stocks are valued under $1.00. Not a stable company.


  2. "Assistant CAD designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant CAD Designer in New York, NY
    Current Employee - Assistant CAD Designer in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Coldwater Creek full-time (Less than a year)

    Pros

    the people are very friendly and hard working

    Cons

    very disorganized, a lot of bureaucracy to get things done

There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

See Most Recent

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